Here’s my current issue:
A few days ago I went to my website to make sure it was running as correctly. Hmmm, wouldn’t you figure … it wasn’t. Now, my site has gone down twice (that I know of) and both times, I was pretty annoyed. A lot of hard work, money, time, and love went into developing my site. Both times, though, I was able to contact the host provider and receive a feasible-timed response. Even though I should have been contacted about the server change and the change of my password, I was just happy that my site was again available. Now the second time was hinting me of more problems in the future when the server was once again moved with no prior notification to me. I asked the provider to please let me know ahead of time when there were going to be changes so that I could plan accordingly. Guess my request went through the eyes and out the back of the head because my site went down for the third time. And yes, you guessed it … I was not notified.
If you went to my website you would get a message that said “ACCOUNT SUSPENDED”. WTF do you mean, account suspended??? I was beyond annoyed, or even pissed. I was livid. Stressed and livid. And to make matters worse, there wasn’t a doggone thing I could do about it at the time because I had to leave for school. Nothing would be able to be done for at least eight hours. I just shot the provider a quick what-the-hell-is-going-on? email. Here it is, almost a week later and I still have not heard from them.
My angst was heightened because I am on a mission to spread word of who I am. I have business cards with my website on them that I pass out regularly. I network as often as possible. If these people go to my site and get a message for me to contact the billing department, I am pretty sure they won’t care anything about who I am. Instead, I would be labeled as ‘the delinquent writer’.
I could’ve been spared the humiliation and stress had I gone with a reputable company. But no, I went with a company because the owner was giving me a great deal. All I had to do was order her book from Amazon and I had a year of hosting, saving myself plenty bucks. I weighed my options and bought the book. Though I spent less than $20, I would have easily spent 10 times that for better, more reliable service.
I called myself trying to support another Black entrepreneur, an author, a whatever. In the long run I learned that it doesn’t matter WHO you support but WHAT you support instead. Lesson learned. Luckily, I was able to forward my domain to my blog so I can still use my marketing paraphernalia. Thank God!
What are you supporting?
Blessings & Prosperity!
Jewells signing out…